What is the cancellation policy for massage therapy?
Your spa treatments are reserved especially for you. We value your business and ask that you respect the studio's scheduling policies. Should you need to cancel or reschedule, please notify us at least 24 hours in advance. Appointments cancelled with less than 24 hours notice will incur a $35 cancellation fee per hour of massage missed. Please note, if you are more than 15 minutes late, your appointment will be considered a no-show and the therapist will be released unless you call to let us know you are on your way. Additionally, many times our staff will be functioning in an "on call" status and can have traveled to the spa specifically for your service - For these reasons we always compensate our staff for their time.
Have additional questions?
Feel free to call our studio directly at (206) 565-0156 or send an email to: firstname.lastname@example.org